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FAQ

Everything worth knowing — materials, orders, returns, and care.

General Questions

What are your bags made from?

A mix of plant-based and synthetic vegan leathers.

The most common plant leather we use is apple leather — made from the pulp and skin left over from apple juice production. It has the look and feel of conventional leather, with no animals involved at any stage. Other plant leathers follow the same principle: fruit and vegetable matter that would otherwise go to waste, processed into a material that performs.

We also use high-grade synthetic vegan leathers. These are engineered materials — and in our testing, several have outperformed real leather on durability, scratch resistance, and consistency. We don’t use a material because it has a good story. We use it because it holds up.

Are the bags vegan?

Yes. Every bag, every lining, every hardware detail. Nothing we use comes from an animal.

How long will a bag last?

We design for years, not seasons. With normal use and basic care, your bag should last very long. We also provide a 1-year warranty.

Do the bags smell like leather?

Plant leather has a very faint, clean scent. Nothing synthetic or chemical. Most people can’t tell it apart from conventional leather.

Orders & Shipping

Where do you ship?

Worldwide.

How much does shipping cost?

Free across India and Hong Kong. For all other countries, shipping costs are calculated at checkout.

How long does delivery take?

Most orders arrive within 2 weeks. If your order is time-sensitive, write to us at order@mirkash.com before placing it and we’ll do what we can.

Can I track my order?

Yes. You’ll receive a tracking link once your order is dispatched.

Returns & Warranty

What’s your return policy?

You can return your bag within 14 days of delivery for a full refund. The bag must be unused and in its original packaging, dust bag included. Once we receive and inspect the bag, refunds are processed within 14 working days.

Start a return or exchange →

What does the warranty cover?

Manufacturing defects — stitching, hardware, structural issues. It does not cover wear from regular use, accidental damage, or misuse.

What happens if something goes wrong under warranty?

Get in touch. We’ll assess it and either repair or replace it.

Do you offer repairs after the warranty period?

Not currently.

The Material

Is apple leather durable?

Yes. It’s built for daily use — not delicate. Avoid prolonged exposure to direct sun or heavy rain, and it’ll age well.

How do I care for my bag?

Wipe with a soft dry cloth. For deeper cleaning, use a slightly damp cloth and air dry. Keep it away from sharp objects and store it in the dust bag when not in use.

A few things that make the biggest difference over time:

  • Use your bags. Leaving them idle is one of the main reasons bags lose their shape and the material starts to deteriorate. Rotation and regular use actually keeps them in better condition.
  • Always store in the dust bag to prevent scuffing against other things.
  • If you’ve been out in the rain or humidity, let the bag dry fully before putting it away.
  • Avoid storing near bathrooms or other damp areas.

Is apple leather waterproof?

Water-resistant, not waterproof. Fine in light rain. We wouldn’t take it into a downpour.

Other

Do you do gifting or corporate orders?

Yes. Write to us at order@mirkash.com for bulk or gifting enquiries, or see Bulk Gifting.

Can I try before I buy?

We offer home trials in selected cities. Book one from the site.

Something else on your mind?

Write to us at info@mirkash.com. We’ll get back to you.

Couldn’t find what you were looking for? Get in touch.

Mir Kash

The Mir Kash promise

Note from Founder

Made slowly.
Worn forever. Hurts nothing.

Order it. Try it.

14 days to decide.
No question returns.

Built to Last

1-year warranty

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Locations
  • Hong Kong Guardforce Centre, 03 Hok Yuen Street, Hung Hom, Hong Kong
  • India Jaywant Industrial Estate, Tardeo, Mumbai — 400034
  • New York, USA 37W, 47th Street, New York, USA 10036
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